Customer Service Representatives vs Heavy and Tractor-Trailer Truck Drivers: Salary Comparison (2024)
Side-by-side salary comparison using 2024 Bureau of Labor Statistics data.
Which Career Pays More?
Heavy and Tractor-Trailer Truck Drivers professionals earn $14,610 more per year than Customer Service Representatives professionals — that's 34.1% higher. At the 90th percentile, Customer Service Representatives earns $62,730 compared to $78,800 for Heavy and Tractor-Trailer Truck Drivers.
Salary Range Comparison
Customer Service Representatives$30,690 – $62,730
Heavy and Tractor-Trailer Truck Drivers$38,640 – $78,800
$30,690$78,800
Detailed Salary Comparison
| Percentile | Customer Service Representatives | Heavy and Tractor-Trailer Truck Drivers | Difference |
|---|---|---|---|
| 10th Percentile | $30,690 | $38,640 | $-7,950 |
| 25th Percentile | $35,970 | $47,230 | $-11,260 |
| Median (50th) | $42,830 | $57,440 | $-14,610 |
| 75th Percentile | $50,140 | $65,520 | $-15,380 |
| 90th Percentile | $62,730 | $78,800 | $-16,070 |
| Mean (Average) | $45,380 | $58,400 | $-13,020 |
Employment Numbers
Customer Service Representatives
2,725,930
employed nationwide
Heavy and Tractor-Trailer Truck Drivers
2,070,480
employed nationwide
Top Paying Cities
Best Cities for Customer Service Representatives
| City | Median |
|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | $60,830 |
| San Francisco-Oakland-Berkeley, CA | $56,400 |
| Seattle-Tacoma-Bellevue, WA | $51,090 |
| Boston-Cambridge-Nashua, MA-NH | $49,060 |
| New York-Newark-Jersey City, NY-NJ-PA | $48,890 |
Best Cities for Heavy and Tractor-Trailer Truck Drivers
| City | Median |
|---|---|
| New York-Newark-Jersey City, NY-NJ-PA | $65,220 |
Frequently Asked Questions
Who earns more: Customer Service Representatives or Heavy and Tractor-Trailer Truck Drivers?
Heavy and Tractor-Trailer Truck Drivers professionals earn more, with a median salary difference of $14,610 (34.1% higher) as of 2024 BLS data.
What is the salary range for Customer Service Representatives?
Customer Service Representatives salaries range from $30,690 (10th percentile) to $62,730 (90th percentile), with a median of $42,830.
What is the salary range for Heavy and Tractor-Trailer Truck Drivers?
Heavy and Tractor-Trailer Truck Drivers salaries range from $38,640 (10th percentile) to $78,800 (90th percentile), with a median of $57,440.
How many Customer Service Representatives and Heavy and Tractor-Trailer Truck Drivers jobs are there?
There are approximately 2,725,930 Customer Service Representatives positions and 2,070,480 Heavy and Tractor-Trailer Truck Drivers positions nationwide according to 2024 BLS data.
Is it worth switching from Heavy and Tractor-Trailer Truck Drivers to Customer Service Representatives?
Career decisions depend on many factors beyond salary. Customer Service Representatives has a median salary of $42,830 while Heavy and Tractor-Trailer Truck Drivers earns $57,440. Consider job satisfaction, growth prospects, required education, and work-life balance.
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Data verified March 2026 · Source: U.S. Bureau of Labor Statistics OEWS